This Privacy Policy explains how Chaukhamba View Camps collects, uses, and protects personal information when you visit our website, create an account, or make a booking.
1. Information we collect
We may collect information you provide directly and information generated through your use of our services.
- Identity and contact details (name, email, phone number).
- Booking details (dates, room or camp selection, guest notes).
- Payment-related references from payment gateways (we do not store full card numbers on our servers).
- Account credentials if you register on the website.
- Technical data such as IP address, browser type, and device information.
2. How we use your information
We use personal information to operate our hospitality and booking services, including:
- Processing and confirming bookings and payments.
- Communicating about your stay, changes, or support requests.
- Improving our website, services, and guest experience.
- Complying with legal, tax, and accounting obligations.
- Preventing fraud and securing our systems.
3. Sharing of information
We may share necessary information with trusted service providers who help us run the business, such as payment gateways, hosting providers, email or messaging services, and analytics tools. We do not sell your personal information.
We may disclose information when required by law, regulation, or valid legal process, or to protect the rights, safety, and property of Chaukhamba View Camps, our guests, or others.
4. Cookies and similar technologies
Our website may use cookies or similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
5. Data retention and security
We retain personal information only as long as needed for the purposes described above, or as required by law. We apply reasonable technical and organisational measures to protect data, but no method of transmission or storage is completely secure.
6. Your choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to limit certain processing. Contact us at chaukhambaviewcamps@gmail.com for such requests.
7. Children’s privacy
Our booking services are intended for adults making travel arrangements. We do not knowingly collect personal information from children without appropriate parental or guardian involvement in the booking process.
8. Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect material changes. Continued use of the website after updates constitutes acceptance of the revised policy where permitted by law.